Mixing Marriage and Money: Husband and Wife Entrepreneurs
By Monique Cole

Most people spend the majority of their waking hours with co-workers rather than spouses and children. When pressures extend the work week to 60 or more hours, it's easy to feel like a stranger in one's own home. But a small number of entrepreneurs have chosen the same individual to be both their business and marriage partner. These husband and wife teams enjoy unique benefits, but also face unique challenges.

Jing Tsong and Mike Austin started their design and advertising agency, the Jing + Mike Co., a year after their daughter Tien was born. "We wanted to have more flexibility in our lives, with having kids" Tsong explains. "But we ended up working all the time." When their son Reid was born last year, he spent his first six months with his parents in their office. "It was just really crazy, I didn't want the other people in the office to be baby-sitters," Tsong says.

Since its inception four years ago, their business, which specializes in high tech and outdoor sports clients, has moved from a home office to a small office in Gunbarrel, and most recently to a new, funky downtown Boulder location. They now have three employees in addition to Austin, who serves as president, and Tsong, who is creative director. They also changed the agency's name to Hothouse. "It lifted all this weight off our shoulders," Tsong says, "because it wasn't just about us anymore."

Despite the fact the two work together, just like other couples Tsong and Austin often ask one another about their workday over dinner. "We basically lead separate lives," Tsong says. "We work with different clients so we end up not seeing each other during the day, and we drive in separately because of our schedules." New clients often do not even realize the two are married. "It just doesn't come up," she says, adding, "We don't wear wedding bands because we lost them climbing."

Of course, running a business with your spouse has its drawbacks. Tsong and Austin have vacationed separately since starting their company, unable to leave their business without a captain. "(The company) saturates our life more than we would like," Tsong adds. "We have a rule at home that we don't talk about work, or we ask permission. We try to keep personal family life out of the office, too, but that's harder."

Especially in a creative environment it can be difficult to avoid taking criticism personally. But Tsong says she and Austin are accustomed to those challenges. "We went to school together and started seeing each other in a creative atmosphere." Still, the couple doesn't regret going into business together. "It's so rewarding," says Tsong, "We both decided we wouldn't do it any other way."

Deborah Arhelger and Wayne Citrin are just starting to set ground rules to try to keep some separation between their marriage and business. Citrin founded LogTrax and joined the Boulder Technology Incubator (BTI) in October of 1997. Arhelger got on board in January of this year. They have since changed the name of the company, which produces software to make web sites more effective, to Lumio Technologies.

"We're usually (in the office) until 7 or 8, then we eat dinner, then we work at the home office for a few hours," Citrin says. The couple was planning to take their first vacation in over a year during the Labor Day weekend. "We set ground rules that we won't discuss business." He admits that probably one night during their vacation they would discuss business over dinner.

Arhelger acts as chief executive officer while Citrin is chief technology officer. "I just wanted to be the chief scientist, I was happy to have her do the other things," Citrin explains. "We also understood the advantages to having a woman-owned and -run business." In fact, Lumio Technologies recently received a $3,500 scholarship awarded by BTI on the part of the Women's Chamber of Boulder, and targeted at a majority woman-owned business.

"Having a clear division of responsibilities and roles has helped us a lot," Arhelger explains, "issues of power and control, deciding who has the rights and obligations to make decisions in certain areas, and deciding what decisions have to made jointly."

Both Citrin and Arhelger have decades of software experience. Citrin was a faculty member at the University of Colorado's electrical and computer engineering department. Arhelger worked for 20 years in the software industry including several management positions. Over the past 8 years, Arhelger worked for three different start-up companies. "I got tired of working very hard for other people's benefits," she says, adding that she's glad to have been able to learn from those other people's mistakes and successes.

Having the entire family's income tied up in one start-up business is an obvious drawback to a husband and wife partnership, but it didn't stop Citrin and Arhelger. "Going into this, we set guidelines and deadlines about where we would draw the line, both financially and time wise, and evaluate whether or not it would be a success," Arhelger says. "We set boundaries about how much we'd put at risk."

So far they are on track to meet their product deadlines, with a beta version of their software to be released before press time. One major deadline looming at the end of this year is to receive outside funding.

Until now, the enterprise has been entirely self-funded by the couple's savings and a real estate sale. "Right now we're just running along with no income," says Citrin. "The worse thing that could happen is that we'll both have to get 'real' jobs."

Arhelger says that starting a business with her husband has been a "bonding" experience, rather than a strain on their relationship. She felt confident before joining Citrin because, she says, their marriage had already been tested. "We went on a 4,000-mile, two-week trip in June in a car with no air conditioning to California and back, and we're still married."

"I've observed (Arhelger and Citrin) in meetings and you would never realize that they are husband and wife," says Terry Gold, a volunteer board member for Lumio Technologies who is also the president/co-founder of Gold Systems and a member of the Young Entrepreneurs Organization. "They have done everything to keep it professional."

Gold, whose wife is not directly involved in his entrepreneurial endeavors, believes there are pros and cons to starting a business with your spouse. "A business partnership is sort of like a marriage, so if you're happily married you already have a head start on that," he says. "On the other hand, you don't have anyone to turn to that's not involved with the problems you're dealing with."

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